With a steely khaki color palette, telescopic stem, and a mileage that’s almost the best in its class, the VSETT 8R doesn’t just look the business – it means it. Straddling the worlds of entry-level and performance scooters, the 8R suits riders across a range of abilities. Granted, some of its core specs – namely speed and acceleration – fall short of the high performance we’ve come to expect from the VSETT lineup. However, the 8R still offers a compact, comfortable ride, with a look and feel that will appeal to aesthetically oriented riders.
VSETT 8R Review: 10 Things You Need to Know
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Who is it Best For?
Will the VSETT 8R Be a Good Fit For You?
I’ve seen people talking about the VSETT 8R as a commuter scooter, and I’m inclined to disagree. While its handlebars and frame do fold, at 46 lbs it’s fairly heavy. As a last-mile solution, I wouldn’t recommend it, because it’s too bulky to lug around.
The 8R can be categorized as lying somewhere between an advanced entry-level scooter and a basic performance scooter. While it offers a range that blows most commuter scooters (think Apollo Light, Apollo City, and Zero 9) out of the water, it lacks the power and speed that characterize the electric scooter industry’s cream of the crop.
I’d recommend the 8R for riders who are new to electric scooters. It’s an ideal scooter for riders that haven’t ridden a scooter before and are searching for something that is a step up from slower, more conventional models.
The 8R also has an adjustable telescopic stem, which means it’s well suited to riders of all heights. Plus, it supports up to 265 lbs.
If you’re on a tight budget, you can get all that the 8R has to offer minus some of the mileage with the VSETT 8 (15.6Ah). For $400 less, you can get your hands on the 8R’s predecessor, which will give you a 30 mile range, as opposed to 42 miles.back to menu ↑
Pros and Cons
- Excellent range
- Telescopic stem
- Foldable handlebars
- Unique, understated color scheme
- Good quality suspension
- Adjustable suspension
- IP54 water-resistance rating
- There are faster scooters for a similar price
- Rear tire is solid, rather than pneumatic
- Lacks a headlight
Value for Money
Is the Price Tag Worth it?
While I have a soft spot for VSETT scooters – which, by and large, are both well-made and affordable – I can’t endorse the 8R as being worth its $1,299 price tag. Don’t get me wrong, it is competitively priced, but you can get more value for your money elsewhere.
The chief reason for my verdict here is that it’s all too easy to compare the 8R to its fellow VSETT model, the 8. As previously mentioned, the 8 costs $400 less, has almost identical basic specs and comes with all the same features. Sure, its range is 12 miles worse – but if you’re not planning on tackling long distances, this is unlikely to be an issue.
And, if you are planning on engaging in lengthier rides, the EMOVE Cruiser offers better value than the 8R. On top of offering 20 miles more range, it’s faster, can support more weight, and is available in five vivacious colors.
Plus, we haven’t even taken into account the VSETT 9R yet. The 8R’s older brother costs the same, but is faster (28 mph), offers disc (rather than drum) brakes, and has a decent 33 mile range. Or, if you want to venture into the world of dual motor scooters without the hefty price tag, the VSETT 9+ (15.6Ah) doubles up 650W motors to deliver a top speed of 33 mph and a 28 mile range for just $1,224.
In the end, the fairest assessment may be that the VSETT 8R isn’t bad value for money – there’s just better value for money elsewhere. In this sense, the VSETT line is a victim of its own success. With the 8 and 9R offering just as much excitement – but for less of your hard-earned cash.
What Other Scooters Should You Consider?
The handlebars are where you’ll find pretty much everything you need to control and operate your scooter. To the right, you’ll notice the QS-S4 display – a device for monitoring your speed, distance traveled, and configuring the scooter’s array of customizable settings – as well as a battery voltage meter.
The handlebars are also where the scooter’s NFC key-lock immobilizer is located, and where you’ll access the front and rear hand-operated drum brakes. Since the 8R is much lighter on features (and motors) than its bigger brothers, there aren’t any of the additional buttons for toggling between motors and riding modes that you’ll see on the 8+, 9+, 10+, and 11+ models.
Somewhat frustratingly, the handlebars lack the curved, ergonomic shape I’m such a fan of on other VSETT scooters. The 8R’s handlebars, conversely, are straight – though this may still suit the ride style preferences of some riders.
More importantly, however, they fold. This is something you’ll see across the entire VSETT line – except for the VSETT 11+.
Size-wise, the handlebars are 24 inches wide. Unsurprisingly given the scooter’s size relative to VSETT’s other models, this is the smallest. However, they have something unique to offer. They’re the only kind in the VSETT line to offer a telescopic stem that's completely customizable to the height of the rider.
The handlebar height can be adjusted anywhere between 29.5 and 40 inches, making it a comfortable ride for the majority of riders.
Though it may look grey at first glance, the 8R is a deceptive khaki green color. Unlike VSETT’s later models – which lurch from Aquaman teal to Bumblee yellow, then to an ill-advised red and blue Spiderman getup – the 8R keeps it refreshingly simple.
The army-issue coloring gives the 8R a mean, almost militaristic, feel that’s reminiscent of the armor of ‘Master Chief’ – the main character in the Halo video game series of my youth. It won’t suit everyone, but the 8R’s dual-tone palette affords the scooter a touch of class that will win it many admirers – myself included.
The aesthetes out there will also love the LED lighting strip running the length of the steering column. It won’t help you see any better at night, but it’s the perfect complement to the frame’s design. The bulky, bunched exposed cords protruding from the top and bottom of the stem also add to 8R’s brooding look and feel, and reinforce the scooter’s central statement – that this is not a machine to be trifled with.
Measuring up at 8 inches wide and 26.5 inches long, the deck – despite being the shortest in the VSETT lineup – is plenty big enough to feel comfortable while riding. This is aided by the 8R’s kickplate, which – located at the rear of the deck – provides an additional platform to lean into the ride. Offering around 5 inches of extra space, you can feel more secure when pushing higher speeds.
What’s more, with a 5.5 inch clearance from the floor, you’re unlikely to bottom out (unless you try and ride up curbs).
Oh, and any discussion of the 8R’s deck needs to include the positioning of the scooter’s charge ports. As is the case with the rest of the VSETT range, the 8R’s ports are located on the top of the deck, rather than the sides.
While their placement at the top left of the deck could be better – I’d prefer to have them behind the folding plate for greater protection against water – you shouldn’t have any worries about the ports getting damaged as a result of rain.
They have resealable covers to keep them protected from the elements. It is worth noting, though, that although I think their placement could be improved, they are nestled next to the base folding plate meaning you’re unlikely to accidentally kick them or knock the covers off while riding.
Usually in a VSETT review, here’s where I’d talk about how the scooter’s suspension is given a boost by a pair of pneumatic tires. In the 8R’s case, however, I can’t – because it only has one.
Let me explain. While the 8R’s front tire (which sizes up at 8.5 x 3 inches) is pneumatic, its rear tire (slightly smaller, at 8 x 2 inches) is solid rubber. The VSETT 8 models are the only scooters in the entire VSETT line to take a ‘mix and match’ approach to tires, and while it doesn’t impact too much on ride quality, it’s not ideal.
After all, pneumatic tires are my preferred variety. Thanks to their pliable nature, they’re far better at soaking up the vagaries of cracks, crevices, and off-road terrain, which insulates your ankles, knees, and wrists from the uncomfortable rattle you can experience on less forgiving surfaces. Pneumatic tires also offer more traction on slippery surfaces.
While you won’t get these benefits with solid tires, the 8R’s rear rubber wheel still has something going for it – no air, no punctures.
Build Quality & Durability
The 8R is cut from the same cloth as the rest of the VSETT range, and that’s very good news.
An aviation-grade aluminum forging alloy makes up the 8R’s frame. Called 6082-T6, it’s a mainstay in the world of civil engineering and is used everywhere from bridges to cranes to… well, anything that needs to be equipped to handle the pressures of extreme weight and stress. It’s fair to say, then, that you shouldn’t have any concerns about the 8R’s frame’s ability to handle whatever you can throw at it.
Elsewhere, the scooter’s shaft is composed of SCM400. Technicalities aside, this is a kind of carbon chromium alloy steel that’s been designed to withstand the duress of regular use across a range of environments.
For the suspension, a bouncy polyurethane material has been used to back up the 8R’s front and rear springs, while the scooter’s straight handlebars are coated with rubber for grip to control the scooter.
Unlike VSETT’s later models – which mostly rely on silicone to give the surface of their decks more traction – the 8R has two thin strips of grip tape. These aren’t as easy to clean as silicone decks, but they do offer a good level of grip, no matter the weather.
The only questionable design quirk of the 8R is the placement of the exterior cables. The rear drum brake wire is positioned outside of the swingarm, meaning it is more susceptible to damage.
Weight & Load
The 8R weighs in at 46 lbs – the lowest in the VSETT range.
While this is by no means light – it’s heavier than similar models, such as the Horizon 13 (42 lbs), that have been built for commuters. Unfortunately, I can’t consider the VSETT 8R to be a true commuter scooter – I cap the weight limit for these at 42 lbs.
The 8R does pack a punch for its weight when it comes to mileage, though. The same can’t be said for speed. More on this in the Performance section of the review.
When it comes to rider weight, the 8R can support up to 265 lbs. This matches a wide range of scooters both within and beyond the 8R’s bracket of comparison. The only similarly-priced scooters to support more weight are the Apollo Ghost (300 lbs) and EMOVE Cruiser (352 lbs).
Folding & Portability
The VSETT 8R sports a telescopic stem, foldable handlebars, and an easy-to-use folding mechanism.
While this certainly gives it points for portability, it's too heavy to be considered the best folding electric scooter – this title belongs to the INOKIM Light 2.
That’s not to say it won’t work for all commuters – it’s just that you’re unlikely to want to lug this thing up a flight of stairs, or on and off trains or buses.
Plus, when there’s a range of electric scooters that are more or less tailor-made for last-mile commutes, such as the Apollo City, there’s no point in trying to make a square peg fit a round hole.
Similar to the rest of the VSETT range, the 8R is simple to assemble.
And I use the word ‘assemble’ here lightly because the scooter arrives pretty much ready to go. You’ll just need to unpack it and tighten the handlebar controls (brake levers and display). You’ll also want to ensure that you’re familiar with how the scooter folds, as well as spend some time studying the manual (there isn’t a digital copy online, so treat your paper version like the Holy Grail).
You can ride the 8R out of the box with the factory settings but if you can hold back, I recommend getting to grips with the QS-S4 display’s full scope of features and functionalities. Remember, that your front tire is air-filled, too, so it’s worth checking its pressure before hitting the road.
The VSETT 8R comes with a basic multitool to cover the assembly.back to menu ↑
Is the VSETT 8R Comfortable to Ride?
While the 8R’s rear solid tire doesn’t give it the same level of shock absorption as other models of its ilk – or of VSETT’s more premium performance scooters – it’s still a comfortable ride.
This is thanks to its swingarm spring suspension. It is a rarity to find suspension of this quality on scooters this cheap. The only other similarly-priced scooters to boast swingarm setups are the VSETT 8, 9R, 9+ (15.6Ah), and Apollo Ghost.
The same can be said for the kickplate. Located at the back of the deck, it affords a comfortable stance while accelerating and riding at high speeds. It does a good job of elevating the quality of your riding experience.
The 8R’s telescopic stem is a nice feature that helps increase ride comfort, too. By being able to raise or lower the handlebars to suit your height, you’ll immediately feel more at home on the scooter, and won’t have to settle for a ‘one size fits all’ approach.back to menu ↑
Performance & Safety
Speed & Acceleration
Just like its twin (the VSETT 8), the 8R has a maximum speed of 26 mph. While this is by no means an earth-shattering velocity, it’s not a complete letdown – and, as we’ll see shortly, is plenty speedy enough not only to get you from A to B but to tackle some relatively imposing inclines, too.
Speed vs Price Comparison
In the world of electric scooters – which, trust me, is enormous – the easiest way to compare a machine’s specs is to compare it against those in a similar price bracket. So just how does the 8R’s maximum speed weigh in against the competition?
Well, let’s apply a $500 price range, with the 8R’s $1,299 in the middle. Of the 20 scooters in this catchment area, the 8R’s 26 mph top speed places it in the lower end of the pack, alongside its sibling the VSETT 8 (19.2Ah) and the WideWheel Pro.
However, it’s important to note that, despite boasting an identical top speed to its big brother, the VSETT 8 (19.2Ah) is a significant $150 cheaper. Moreover, while the WideWheel Pro matches the 8R for top speed, its dual 500W motors give it the edge when it comes to acceleration – hitting 15 mph in just 3.2 seconds.
Out of those 20 comparable models, the Apollo Ghost takes first place, with dual 52V 800W motors and a top speed of 34 mph. If you can’t stretch to the Apollo Ghost’s $1,499, the VSETT 9+ (15.6Ah) with its dual 52V 650W motors, top speed of 33 mph, and price of $1,224 makes for a great alternative.
Speed vs Weight Comparison
Price isn't always the determining factor when it comes to choosing an electric scooter, weight plays a pivotal role too. So, if weight is important to you, this next section details which scooters pack the most punch for their size.
Taking into account the 8R’s 46 lb weight, we assessed the speed to weight of all the models that sit within a 10 lb bracket (41 – 51 lbs).
Out of comparable 17 models, it places in the mid-ground joint with its siblings, the VSETT 8 (19.2 Ah) and 8 (15.6 Ah).
The scooter that packs the biggest punch is the Dualtron Spider with a top speed of 37 mph. This is 42% faster than the 8R but it is also close to double the price ($2,450).
The slowest model is the Ninebot Max (18.6 mph). The 8R is 40% faster here.
The 8R suffers from the same drawbacks as the similarly priced VSETT 9R – namely, that it’s not a particularly speedy starter.
Because the 8R has just one 48V 600W motor, it’s not able to generate quite as much torque as scooters with dual motors with higher voltages such as the VSETT 9+ and Apollo Ghost.
Compared to the scooters that I recommend as alternatives, the 8R’s acceleration goes toe-to-toe with the Apollo City’s 0-15 mph 4.1 seconds but is slower than the Apollo Ghost’s 2.3 and EMOVE Cruiser’s 3.4.
Just as the ‘+’ in the name of a VSETT scooter indicates dual motors, an ‘R’ means it’s been built for every scooter enthusiast’s favorite ‘R’ word – range.
Accordingly, the 8R delivers. Its maximum 42 miles of range is pretty much unparalleled in its price class. This is borne out in the data too.
Mileage vs Price Comparison
Applying a $500 price range – with the 8R’s $1,299 in the middle – the scooter places second amongst 20 comparable models. That’s enough to beat the likes of the laudable Apollo Ghost, which falls just short of the 8R with a range of 39 miles.
Predictably, the 8R loses out to the EMOVE Cruiser, whose 62 mile range is best in class.
All told, the VSETT 8R’s 42 mile range is one of the best around. If you want to enjoy long rides – and are the kind of person who enjoys being on your scooter more than off it – the 8R will certainly pique your interest.
As with all electric scooters, maximum mileage is based on a best-case scenario that includes a 165 rider, flat terrain, and keeping the scooter in its lowest speed setting. As a result, if you push any scooter to its max you can expect a 35-45% reduction in mileage. With this in mind, the 8R has a realistic mileage of 23-27 miles.
Mileage vs Weight Comparison
As with the speed to weight comparison, price isn't always the determining factor when it comes to choosing an electric scooter, weight plays a pivotal role too. So, if weight is important to you, this next section details which scooters pack the most punch for their size.
Taking into account the 8R’s 46 lb weight, we assessed the mileage to weight of all the models that sit within a 10 lb bracket (41 – 51 lbs).
Out of 17 comparable models, it has the second-longest range, narrowly missing the top spot to the INOKIM Quick 4 Super with 43 miles. It is, therefore, one of the most efficient scooters in its weight bracket.
The 8R’s top speed and acceleration are no great shakes, but at least you’ll be able to scale the majority of inclines up to 18 degrees.
However, don’t expect to fly up inclines. The 48V 600W simply isn’t powerful enough to propel you up hills at pace.
The 8R’s incline tackling capabilities are inferior to those of the Apollo Ghost when it comes to the pace it can hold but also the maximum 25 degree incline rate. If you can’t stretch to the Ghost’s $1,499 price tag, the EMOVE Cruiser is your best bet with a larger 52V 1000W motor and hill-climbing capability of 20 degrees. For context, the Apollo City and VSETT 8R share the same hill-climbing performance.
Shock Absorption / Suspension
The VSETT 8R’s shock-absorbing capabilities come from its adjustable front and rear spring suspension.
While this type of spring suspension isn’t my favorite – and doesn’t hit the heights of the hydraulic-powered shock absorption of the 10+R and 11+ – it’s well-suited to the smaller, lighter frame of the 8R. And, more importantly, the lack of heavy-duty suspension helps keep the 8R in an affordable price bracket (to see how much you can expect to pay for scooters with hydraulic piston suspension, check out my reviews of the Wolf King, Wolf Warrior, and VSETT 11+).
The shock absorption is also aided by a front pneumatic tire. This cushions some of the impact of more demanding terrain, though it’s not helped by its rear counterpart – which, being solid, isn’t as forgiving when it comes to leaving the well-paved roads of the city behind.
Overall, the VSETT 8R is well equipped for urban riding, especially when you consider that it is a rarity to find swingarm suspension of this quality on a scooter this cheap.
Unlike later VSETT models – which rely on either disc or hydraulic brakes – the 8R sports front and rear drum brakes. These are activated via a pair of hand-operated brake levers mounted on the scooter’s handlebars.
While drum brakes are never going to be my top pick, they’re more than powerful enough for the top speed on offer. They’re also extremely low maintenance which makes them ideal for beginners.
However, if you’re looking for a scooter in a similar price range to the 8R, but with a great deal more stopping power, you’re better off paying a little more, and opting for the EMOVE Cruiser. It boasts a pair of hydraulic disc brakes and is available for just $100 more.
With two chargers plugged in, you can have your 8R re-energized and road-ready in as little as 7 hours. With just a single charger, that time doubles to 14 hours – so it’s fair to say that extra charger is worth the outlay.
It’s worth noting that this charge time is one of the longest in the VSETT range. This is due to the 8R’s boosted LG battery, which, at 21.0Ah, is on par with that of the VSETT 9+R. It’s larger than the batteries powering the 8, 9R, and 9+ models. This, of course, equals more range – but means you’ll have to put up with a longer charge time accordingly.back to menu ↑
QS-S4 Display & Throttle for Customized Performance Configuration
Anyone with more than a passing interest in electric scooters (or who has read my reviews of the rest of the VSETT range) will be familiar with the QS-S4 display.
Mounted on the right side of the handlebars, the QS-S4 doubles as both a finger throttle and a display screen. The finger throttle – which you’ll use to accelerate and toggle your speed while out riding – speaks for itself. So what can the display do?
The answer is a lot. The QS-S4 shows you how fast you’re riding, how much distance you’ve covered both on your current trip and all time, and what riding mode you’re in. It also works in tandem with the scooter’s battery voltage meter to help you understand how much gas your 8R still has in the proverbial tank.
And the features don’t stop there. From the QS-S4, you can also customize the strength of your 8R’s acceleration and regenerative brake, configure it to auto-turn off after a time of your liking, and activate cruise control. You can even tinker with the brightness of the screen’s display – a handy feature for when hitting the streets at night.
Battery Voltage Display
Located below the QS-S4 display (and just above its NFC key-lock immobilizer) is the scooter’s battery voltage display.
These nixie tubes (electronic devices used for displaying numerals or other information using glow discharge) provide a more accurate reading of your battery’s current life than the battery bars on the QS-S4. Knowing exactly how much juice your 8R has left is great for when you’re out on the road and helps you plan for when it might be time to turn back for home.
NFC Key-Lock Immobilizer (Anti-Theft Function)
All VSETT scooters come with an NFC key-lock immobilizer – even the ones at the lower end of the scale when it comes to specs and features.
NFC stands for near-field communication, and it’s the same sort of technology you see in contactless credit and debit cards. Unlocking your 8R works identically – you simply wave the included card (let’s call it a ‘mobilizer’) in front of the small reader, that’s located on the right side of the scooter’s handlebars.
There are no keys (which, in my experience at least, are easy to lose), and no fingerprint scanner to push up the scooter’s price up to Dualtron X levels of excess.
Nope – just a single, flat card that can live in your wallet, making it less easy to forget when you leave your house. There are great anti-theft functions involved, too. Not only is the 8R’s NFC reader discreet (unlike a lock, which can be tempting to thieves looking to pick it), it’s also very hard to hack; even for the most dedicated sets of sticky fingers.
No self-respecting scooter could show its face on the streets without some kind of cruise control function.
On the 8R, this feature is accessible via the scooter’s QS-S4 display; simply navigate to the P17 setting to activate it. Once this function is engaged, you’ll be able to maintain a constant speed, without having to keep your index finger pulled down on the throttle the whole time.
Just like it is on long car drives – and anyone that’s ever tackled hundreds of miles of monotonous cross-country highway will back me up here – the 8R’s cruise control function is a lifesaver. While not huge in the world of performance scooters at large, 42 miles is still a long way; so if you’re planning to push the 8R to the limit of its impressive range, setting P17 is a must.
While it’s not made for off-roading, the 8R is no steadfast city slicker. The scooter can still hold its own when away from the smooth asphalt surfaces of an urban environment, and that’s thanks in large part to its adjustable front and rear swing arm suspension.
Both of the 8R’s front and rear coil-springs can be customized to fit the type of road you’re riding on – it’s just a matter of tightening or loosening them to your liking.
Telescopic Stem for Adjustable Handlebar Height
One hard and fast rule about VSETT scooters is that the higher the number in the name, the more features they’ll have. It’s fair to say, then, that the extra stuff the 8R is capable of doesn’t come close to the features in the repertoire of the 10+R or 11+.
However, there is one thing that all VSETT 8 models can do that none of the other scooters in the VSETT range can. I’m talking, of course, about the telescopic stem. This allows you to adjust the height of the handlebars from between 29.5 and 40 inches – making it ideal for riders of all heights, as well as folding it down into a compact package.
You can adjust the height of the 8R’s stem by way of a single quick-release clamp.
Foldable Handlebars for Enhanced Portability
Like the majority of the VSETT line (with the only exception being the crowning jewel, the 11+), the 8R’s handlebars fold.
As I mentioned earlier, the 8R is just a little too heavy for me to class it among the best commuter scooters. However, if you do select the 8R as the transport to get you over that last mile to the office, its foldable handlebars at least go some way to making your journey that little bit easier when you need to fold and carry it on public transport or store under your desk.
Sometimes, foldable handlebars can have wiggle room around the tension cuffs that lock them in place. This can cause them to wobble and it can be unnerving when riding at top speeds. The good news is that the 8R’s tension cuffs screw into place making them tight and secure.
LED Lights and Turn Signals
I’ll cut to the chase – the lights aren’t sufficient for nighttime rides. Let’s take a look at the good stuff first and then move on to the bad.
The 8R is one of the few scooters to boast turn signals. What’s more, because these indicator lights are located on the front and back of the 8R – rather than the sides – they’re more visible than the somewhat pointless turn signals on other scooters (VSETT 11+, I’m looking at you).
It’s also equipped with a slick vertical LED strip running the length of the front of its stem. This strip reminds me of the LED strips on the Zero 9 and 10, as well as the Segway Ninebot Air T15. However, with a high price, zero suspension, and a severely limited speed and range, the Air T15 – unlike the 8R – isn’t able to back up all that style with any kind of substance.
Not only does the stem lighting add an element of flair to the scooter, but it also increases your visibility to other road users and pedestrians.
Despite its versatility, my only gripe with the setup is that it lacks a bright headlight positioned high up on the scooter. Even with front and rear button lights, rear brake lights, turn signals, and the stem strip, its illumination capabilities are still not quite enough for riding in the dark.
If you’re planning to ride in low-light conditions, investing in a powerful attachable headlight is a must. A fluorescent jacket may not win you style points, but I’d recommend one of those, too – especially if you’re riding on roads with traffic.
IP54 Water-Resistance Rating
If there’s one thing you can rely on the VSETT range for, it’s, well… reliability. And, like the rest of its siblings, the 8R boasts an IP54 water resistance rating, meaning you can depend on it anytime, anywhere – regardless of the weather.
If you’re new to the world of electric scooters, water-resistance ratings probably seem like a feature that should be included as standard… and I agree.
Sadly, though, this isn’t the case. With brands as big as Dualtron, INOKIM, and Kaabo all flunking out when it comes to water resistance, the 8R’s IP rating more than makes the grade.
The IP54 certification protects the scooter against dust ingress and water spray from all angles. Whether it’s a drizzle or a more heavy-duty deluge, you can be confident that your scooter is protected from the effects of rain.
However, it’s still worth noting – and I’ll unpack this a bit more in the ‘Warranty’ section up next – that water damage isn’t covered under the standard 12-month guarantee. Should the REV Rides’ team discover that any malfunctioning parts you’ve discovered are a result of water damage or submersion, they’ll be sending it straight back. Alternatively, they’ll fix it – but you’ll be charged.
Specification: VSETT 8R
Warranty & Post-Purchase Support
When you buy your VSETT 8R through REV Rides – an authorized distributor in the U.S. – it’ll come with a 12-month warranty. However, you can also extend that warranty through a third-party product protection company (intuitively called ‘Extend’), for an extra fee.
A one-year extension costs $249, two years is $369, and three years is $489. It’s worth mentioning that the 8R’s warranty boosters (like those of the 9R and 9+R) are cheaper than what you’ll pay to lengthen those of the 10+R and 11+. For those more premium scooters, a three-year warranty extension will set you back a whopping $999.
Whether an extension is worth it will depend on your budget, and how much stress and strain you’re planning to put the scooter through. Before you invest, it’s worth taking note of some of the 8R’s warranty’s inherent limitations.
The fine print states, for instance, that no damage caused by accidents, collisions, abuse, or misuse will be covered. Likewise, any damage that results from rain, wind, fire, or other elemental forces won’t be covered, nor will anything related to any unauthorized modifications you may have made to the scooter.
Perhaps most annoyingly, wear and tear isn’t included – so it goes without saying that it’ll pay to take good care of your shiny new 8R. REV Rides’ warranty also specifies that labor isn’t included, so – even if repair and replacement are covered – the costs of making them may not be.
To put this in perspective, other scooter retailers offer warranties that take care of labor costs. Fluid Free Ride is just one example. (Note: Fluid Free Ride doesn’t sell any of the VSETT scooters – this is just an example of what you can expect from different retailers).
Overall, the warranty is pretty standard.
I’ve waxed lyrical about the quality of REV Rides’ support throughout every one of my other VSETT reviews, and I’m not about to change my tune now.
The company offers both phone-based and email support, and while the extent of REV Rides’ customer care is clear to the naked eye, I also spoke to the company’s founder, Nathan Pust, who hammered home just how much his team put the rider first.
To get in touch with their support crew – who are available Monday to Friday, between 8 am and 4 pm PST – dial 1-360-8887433.
To seek assistance with your 8R via email, the address is [email protected].
There’s even a simple online form on their website which you can submit to request support.
My only issue with the 8R’s post-purchase support is that I couldn’t find a manual online and the Rev Rides YouTube channel is currently dominated by content related to their other key brand, Zero. Let’s see some more VSETT videos, guys.
Discover What the VSETT 8 Has to Offer
With a steely khaki color palette, telescopic stem, and a mileage that’s almost the best in its class, discover why the VSETT 8 straddles the worlds of entry-level and performance scooters.
Specification: VSETT 8R